The merchant owns the customer
A marketplace that intermediates your buyers is not a partner - it’s a landlord. Relidesk gives you a storefront and tools. We don’t sit between you and the people who buy from you.
About Relidesk
Start selling freeThe store should belong to the merchant - not the platform.
We exist because Nigerian SMEs deserve software that matches how they already sell: social-first, trust-sensitive, and allergic to middlemen who own the customer.
The reality we build for
Retail runs on chats, transfers, and memory.
A typical merchant sells through Instagram and WhatsApp, records sales in a notebook or not at all, tracks inventory in their head, and confirms payment by hunting for bank alerts. Lost stock, lost trust, zero data to grow on.
Global tools assume card-first economies and invoice in dollars. Marketplaces will list your products - then own the relationship and put you next to a hundred lookalikes.
Relidesk is the alternative: your brand on your URL, your customers in your records, your money in your bank.
What we believe
Four principles that don’t bend for growth theatre.
Money should move with clarity
Every “have you sent it?” erodes trust. Payments run through Paystack; settlement hits the merchant’s linked bank via subaccount split. Relidesk is not a payment processor and never holds customer funds.
Naira-native, phone-first
Dollar-priced global tools ignore how Nigerian retail actually works: social commerce, transfer culture, Android-first browsing. Relidesk prices and settles in NGN and designs for the device in your customer’s hand.
Management before spectacle
A pretty storefront without orders, stock, and settlement is theatre. We ship the operating layer first - then deepen records, customers, and team tools as the product grows.
Vision
Become the operating system for Nigerian retail SMEs.
The single app a merchant opens to sell online, record every sale, understand the business, and keep customers coming back. Same category Bumpa proved merchants will pay for - executed with Relidesk’s product principles.
v1 ships the hardest primitives: multi-tenant storefronts, guest checkout with transparent fees, payout linking, and webhook-verified subscription gating. Phase 2+ expands into offline sales, invoices, customer records, analytics, then team and growth tooling - without becoming a marketplace.
Scope with integrity
Clear about what ships - and what never will.
Built for merchants
- Hosted storefront per business with reserved slugs
- Paystack checkout and direct bank settlement
- Products, images, stock, and publish controls
- Guest cart and checkout with fee transparency
- Orders with payment status and fee breakdowns
- Subscription trial, upgrade, downgrade, cancel
Explicitly not Relidesk
- A marketplace or discovery feed
- Ads that “bring you customers”
- Holding or redistributing your sales revenue
- Dollar-only pricing for Nigerian sellers
Company
Built by ReliDev.
Relidesk is designed and engineered by ReliDev for Nigerian retail operators who want software that respects their brand, their customers, and their bank account.
Own the store. Keep the customer.
Join merchants building a calmer way to sell online in Nigeria.