How it works

From empty inbox to first paid order.

Relidesk is built around one activation path: verify → business → products → payout → subscription → share. Below is exactly what that looks like for a merchant - and for their customer.

Merchant journey

Six steps. No developer required.

  1. 01

    Sign up and verify your email

    Create an account with email and password. Verification keeps selling secure - login stays blocked until your inbox confirms.

    Auth · email verification · secure session refresh

  2. 02

    Create your business + storefront slug

    Name the business and choose a URL slug. Slugs are globally unique and permanently reserved, so your link stays yours. Old slugs redirect if you ever change them.

    Multi-tenant businesses · live slug availability

  3. 03

    Add products (publish when ready)

    Upload photos, set Naira prices, stock, and optional compare-at prices. New products stay hidden until you flip them live - so prep doesn’t mean accidental sales.

    Catalog · R2 images · stock · display toggle

  4. 04

    Link your Nigerian bank for payouts

    Pick your bank, enter the account number, confirm the resolved account name, then create the Paystack subaccount. Settlement goes to you - not through Relidesk’s balance.

    Bank list · name resolution · subaccount split

  5. 05

    Start a trial and unlock selling

    Selling requires an active (or trialing) subscription and a linked payout. That’s deliberate: customers never hit a broken checkout because money movement isn’t ready.

    Trial → paid · webhook-verified gating

  6. 06

    Share the link - customers check out as guests

    Your storefront is public and mobile-first. Buyers search, filter, add to cart, and pay via Paystack without creating an account. You see PENDING / PAID / FAILED in the dashboard.

    Guest cart · fee transparency · order inbox

Customer journey

Fast on a phone. No forced buyer account.

Your customer should not need Relidesk login to buy from you. Guest checkout keeps conversion high and support low.

Browse

Open your /store/slug page on a phone. Clear prices in Naira, stock state, and product detail.

Cart

Add in-stock items. Out-of-stock is blocked at add-time so checkout doesn’t fail later.

Checkout

Name, email, phone, address - then Paystack. If you pass fees to the customer, they see the line item before paying.

Confirm

Callback verifies payment status. PAID shows confirmation; PENDING waits; FAILED can retry.

After you’re live

The dashboard is where the business runs.

Run orders

Filter by payment status, open any order for customer contact, item snapshots, and fee breakdown.

Tune the store

Edit products, adjust stock, change fee-bearer (you vs customer), update logo and business details.

Manage subscription

Upgrade, schedule downgrades at period end, cancel with access until the paid period finishes.

Coming later: offline sales recording, invoices and receipts, customer history, analytics, staff roles, and growth integrations - without turning Relidesk into a marketplace.

Ready when you are.

Create an account, claim your slug, and start the trial. Pricing is subscription-only - 0% commission on sales.

Stop selling from your DMs.

Your storefront, your bank settlement, your order history - live in one flow.